Returns & Exchanges

At Chips Liquor, we strive for complete satisfaction with every order; however, due to the perishable nature of food and beverage items, returns are only accepted for damaged or incorrect shipments within 14 days of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please carefully inspect all bottles and snacks for any signs of damage or leakage incurred during transit.

• 2.
  Contact Support

  If you receive a damaged or incorrect item, email our support team with your order number and clear photographic evidence of the issue.

• 3.
  Receive Authorization

  Our team will review your claim and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if a return is required.

• 4.
  Refund Processing

  Once we receive the returned items or verify the damage, a full refund or replacement will be processed to your original payment method within 5-7 business days.